Help Center

Booking & queue

How to book a service, read your live queue position and ETA, cancel, and what 'no-show' means.

Managing your shop

Set up your profile and hours, add services, approve bookings, run the live queue, add walk-ins, and go offline.

Staff & hiring

Post a job, review applicants, accept staff who apply to join, and assign services.

Reviews & ratings

How to leave a review, the verified-booking rule, the edit window, and how shops respond.

Payments & badges

Shop subscription and free trial, how to pay, what verification badges do, and how to cancel.

Privacy & notifications

Control notification preferences, turn location on or off, export or delete your data, and block users.